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Privacy Statement


Who is responsible for your personal data?

This Privacy Statement applies to the personal data of customers of BIKRAM YOGA PRAGUE s.r.o., identification number: 27432777, with registered office at Prague 1, Vodičkova 1277/19, Postal Code 110 00, a company registered with the Municipal Court in Prague under case number C 112382 (hereinafter referred to as "BIKRAM YOGA PRAGUE"). If your personal data is transferred to BIKRAM YOGA PRAGUE, we may be the controller of your personal data.

Personal information we collect about you:

The term "personal information" in this Privacy Statement means information that relates to you and that enables us to identify you either directly or in combination with other information that we may hold. We obtain this information directly from you. We may collect the following personal information about you: 

Your name and contact details (title, surname, first name, middle name(s), postal address, email address, telephone numbers)

Your date of birth

Information about your purchases from BIKRAM YOGA PRAGUE and information about your preferences for specific types of services

Payment card details

Communications you exchange with us (such as emails, letters, phone calls or social media posts and messages)

Information about how you use our website or mobile app

Information about how you use our website using cookies or similar identifiers. Cookies are small pieces of information stored by your browser on your computer's hard drive. They enable you to navigate our website and allow us to offer you features such as keeping you logged in to our website. For more information about cookies, including how to see which cookies have been set and how to manage, block and delete them, please visit You can also set your browser not to accept any cookies. Please note, however, that this may affect your ability to use the services you receive from the website.

How and why do we use the personal data we collect?

We use your personal data for the following purposes:

To process your order.

When you place your order, e.g. when you purchase tickets to a class, we use your personal data to process your order.  We may contact you by email, SMS or telephone to send you confirmation of receipt of your order, payment and order status. This is to fulfil our contractual obligations to you.

For the provision of services.

When you join a class, seminar or other event, we use your personal information to enable us to provide services. This is to fulfil our contractual obligations to you.

To keep you informed about our services and offers that you might like.

If you have previously ordered services or products from us, we may email you information about our products and offers.  We may use the information we have about you (including your purchase history) to build a picture of your preferences so that we can send you information about services and offers that are tailored specifically to you. You may also receive advertising related to BIKRAM YOGA PRAGUE products and offers on the Internet based on the information we hold about you. This meets our legitimate interests in offering our services effectively. If you do not wish to receive marketing communications (e.g. emails) from us, please contact us.  If you communicate with BIKRAM YOGA PRAGUE by posting or messaging us on social media, we may use personal information contained in

How can we share or transfer collected data?

We may share your personal information with:

suppliers who provide services to help us run our business and improve our service and customer experience; and government authorities.


We will only share data in this way for the purposes set out above and in accordance with our legal obligations.


BIKRAM YOGA PRAGUE uses appropriate security measures to protect personal information.  Our email system provider and IT support and maintenance providers have standard contractual clauses in place to adequately protect your personal data.  If you would like more information about the relevant security measures, please contact us. Contact information is listed below.

How long do we keep your personal data?

BIKRAM YOGA PRAGUE will keep the information concerning the processing of orders for 10 years.  BIKRAM YOGA PRAGUE may process your personal data if you are active with BIKRAM YOGA PRAGUE.  When deciding how long to retain personal data after you cease to be active with BIKRAM YOGA PRAGUE, we will take into account any ongoing obligations we may have (e.g. retaining information for accounting purposes) or the time needed to commence or defend any legal claims.  If you would like to know more specific time periods, please contact us. We will stop processing your personal data for direct marketing purposes, including activities relating to your profile, if you object to such processing of your data, if you notify us that you no longer wish BIKRAM YOGA PRAGUE to process your data for direct marketing purposes. We will also not continue to process your personal data for direct marketing purposes if you have previously consented to such processing and you withdraw this consent. CCTV footage recorded by our CCTV system is retained for 72 hours and then automatically deleted. In the event that an event occurs within the period referred to in the preceding sentence which gives rise to a reasonable suspicion of criminal activity (in particular theft, bodily harm, etc.), these recordings may be handed over to law enforcement authorities in accordance with the law.

Your rights:

You have the right to request access to the personal data we hold about you and to have any inaccuracies relating to your personal data corrected.  You also have the right to restrict the processing of your personal data, to transfer your personal data to another controller or to have your personal data erased in those cases where the law does not require BIKRAM YOGA PRAGUE to continue to process your personal data. 


If you have any concerns or complaints about how we process or use your personal data, please contact us.  If we are unable to resolve the issue, please contact your local data protection supervisory authority.

How to contact us?

If you have any questions, comments or requests regarding this Privacy Statement, please send an e-mail to our Data Protection Officer at or a letter to Prague 1, Vodičkova 1277/19, Postal Code 11000.


You also have the right to submit your complaint directly to the Office for Personal Data Protection using the following contact details:


Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7, Czech Republic
Tel.: +420234665111

Changes to this Privacy Statement:

We may make changes to this Privacy Statement from time to time.  We will post any new versions of this Privacy Statement on our website at

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